Help center
Step-by-step guides.
The essential Menly tasks, in the order you will need them. Each guide points to the screens of your management dashboard.
- Get startedYour account and your first restaurant.
- Build the menuMenus, categories, dishes, set menus and options.
- Floor and QR codesSpaces, tables and QR code printing.
- Service and ordersOpen the service, receive orders, close.
- Till and Floor appInstall and use Menly Register and Menly Floor.
- TeamInvite, assign a position, adjust access.
- SubscriptionChoose, activate and change plans.
Get started
Your account and your first restaurant.
Create your account
- 1Click “Create my menu” and enter your email address.
- 2Enter the 6-digit code you received by email.
- 3Choose your password: you land in your dashboard.
Follow the guided setup
- 1Open your restaurant: the guided setup shows the steps and your progress.
- 2Getting started: your business, your goals, identity, opening hours, languages.
- 3Your menu: creating the menu, categories, products, options, suggestions.
- 4Guest experience: appearance. Going live: preview, plan, publishing, QR code.
Essential steps first; recommended and optional steps can wait.
Fill in your restaurant details
- 1Open Settings in your restaurant's menu.
- 2Restaurant and Contact: name, logo, cover, address, phone, social networks.
- 3Opening hours: your hours for each day, including after midnight.
- 4Prices and taxes: currency, VAT rate, prices including or excluding tax.
Build the menu
Menus, categories, dishes, set menus and options.
Create a menu and its categories
- 1Open Menu, then create your menu.
- 2Add your categories, with an image if you wish.
- 3Drag the categories to choose their order.
Add a dish
- 1In a category, add a dish: name, description, photo, price.
- 2Add option groups and suggestions in the same form.
- 3Save: the dish is created in one go, fully configured.
A promotional price shows the old price struck through next to the new one.
Create a set menu
- 1In a category, create a set menu with its price and photo.
- 2Choose fixed dishes, or a choice per category.
- 3The set menu appears in the category, like a dish.
Activate a menu
- 1Only one menu is active at a time: it is the one your customers see.
- 2Activate the menu you need; the previous one becomes inactive, with nothing lost.
- 3The active menu cannot be deleted.
Choose the appearance
- 1In your menu, open Appearance.
- 2Choose a theme, adjust its colors and the navigation between categories.
- 3Check the preview in phone, tablet or computer mode, then save.
Floor and QR codes
Spaces, tables and QR code printing.
Create your spaces and tables
- 1Open Tables & QR, then “New space”: dining room, terrace, patio…
- 2Add your tables with “New table”, one by one or in bulk.
- 3Enter the number of seats for each table.
Print your QR codes
- 1In Tables & QR, click “Print all QR codes”, or select a few tables.
- 2Print the A4 sheet: three QR codes per row, the table's name under each one.
- 3For a single QR code, download it as a PNG from the table's menu.
The QR code does not change when you edit your menu: print it once.
Service and orders
Open the service, receive orders, close.
Turn on online ordering
- 1In Settings, open Online ordering: turn on ordering, for dine-in and takeaway.
- 2In your menu's settings, check that ordering is turned on there too.
- 3QR code ordering requires a plan that includes it and an open service.
Start and close a service
- 1In Orders, click “Start service”.
- 2During service, follow the orders to accept, in the kitchen, ready and served.
- 3At the end of service, close it: its summary goes to the Services tab.
Find an order
- 1Open Orders, then History.
- 2Filter by period, status or channel, or search for a number, a table, a server, a dish.
- 3Open the order to see its items and the history of its steps.
Till and Floor app
Install and use Menly Register and Menly Floor.
Install Menly Register
- 1Open Applications in your organization.
- 2Click “Install Menly Register”, or open it in the browser.
- 3Register the station with “Set up a station” and enter the pairing code on the till.
Open and close the till
- 1Sign in to the till and choose your restaurant.
- 2Open your till with the opening float.
- 3At the end of service, close it and check the summary.
Equip your servers
- 1In Applications, open Menly Floor or display its installation QR code.
- 2Each server scans the QR code and installs the app on their phone.
- 3They sign in with their own Menly account.
Team
Invite, assign a position, adjust access.
Invite a member
- 1Open Team, then “Invite a member”.
- 2Enter their email, choose their position and their restaurants.
- 3They receive a link valid for 7 days to set up their access.
Create a custom role
- 1In Team, open Roles, then “New role”.
- 2Start from an existing position and adjust its permissions.
- 3Assign the role to your members from their profile.
Subscription
Choose, activate and change plans.
Activate a plan
- 1Compare the plans on the Pricing page.
- 2Message us on WhatsApp with the plan you chose, monthly or yearly.
- 3We activate the plan: it appears in Subscription, and you can publish your menu.
Need help with a specific case?
Our team answers on WhatsApp.